Question 1

Video #1 - START HERE

Accepted Answer

Video:
https://vimeo.com/1124265135

Step Out Instructions:

Start Here – Review How to Login
Hello and welcome to BrainHealth+. Starting with the email you received about BrainHealth+, there was a link to the website that takes you to the login page. Select Get Started to sign up for an account.
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After clicking on Get Started a popup will welcome you to BrainHealth+. Click Next to create your account. Enter your First and Last Name, Date of Birth, Email and Password. The password does have requirements, needs to be 8 characters long, have a capital letter, at least one number and contains a special character like !@#$. Once all fields are filled out select Create Account.

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While the system is creating your account it will look like the page is frozen, it’s not but does take a few seconds, (Possibly up to 45 seconds while they system validates your information) once completed, it’ll open to the home page, where a popup asking to turn on location services, select allow. That popup will disappear, and you’ll see the home page, this is what you will see every time you log in.

Begin your journey by going to “Start Here”

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Click on Video #1 – START HERE to watch the first video which gives an overview of BrainHealth+.

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Question 2

Video #2 - Daily Activities & Games

Accepted Answer

Video:
https://vimeo.com/1124265101

Step Out Instructions

Daily Activities & Games
This is where you will spend most of your time, Daily Activities + Games. The first one on the list is Start your journey here and this is where the training video is located, watch as many times as you like.

Let’s move on to RCT Balance.
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RCT Balance, this is an app that will need to be downloaded to your device, this will take some time. Click on RCT Balance and it will take you to a new web page, select Download Now.
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This will take you to page asking for what system you are wanting to download for, choose Windows. Then select the green button ‘click here to start downloading’. You will get a couple of different popups indicating that it is downloading.
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Once application has completed the download click on LaunchRCT Balance.
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Once the download is done this will show indicating the application is opening.

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Once RCT Balance opens it will log in you with the same email and password as BrainHealth+ and will open with Choose your exercise preference. This is where you choose if you want standing or sitting exercises and if you want to use one arm or both. Once you’ve decided, select continue to terms of service. Read through terms of service and at the bottom check that you agree and then click on Continue.

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Then app will ask you to create a character, male or female and what skin color.

This is the page that will always show first when you open the app. This page will show you the badge progress for each Cognitive, Arms, Core and Legs. At the top of the page will tell you what month and year it is, if you click on the icons to the left or right of that it will show you different stats.

Click on the right one and it will take you to the Exercise Stats, click it again and will show you what mountain you are currently climbing. On the right side of the page, it tells you what today’s program is and what is next up. If you want to do more exercises or different ones, click Browse Exercises.

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**Please note that these exercises are based on your movement and for that the camera on your phone, tablet or computer will need to be pointed at you. The camera cannot be in use for anything else while doing these exercises.

Now let’s start a program, it currently has an exercise selected for you in today’s program, for this it’s Ski the Alps. Click on start program and a popup of the selected exercise will show. Select if you are standing or seated and how long you would like to do the exercise for. It currently will have challenge level 1 as the only option but the more you play the higher difficulties will be available. Click start and the program will walk you through how to do the exercise.
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Once you have completed the exercise it will show you how you did and ask some questions about how you’re feeling. After that it will take you back to Today’s Program page and you can do another exercise.

**Note after 15 minutes of no activity the system will log you out, you can log back in or select the X in the right upper corner, and it will close the application for you.

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Okay we walked through the RCT Balance app, lets go back to the BrainHealth+ home page and walk through BrainHQ.

Starting with BrainHQ

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Click on BrainHQ and it will open on a new web page, no download needed.The first time, it will open and ask you, where should we start? Select what you want to work on memory, attention or brain speed, it will take you through couple of pages asking questions on what you are wanting.

After you answer what you’re looking for, it will take you to games that will help with memory, attention or brain speed first. When you start a game, it will show you how to play and during the game there is a progress bar indicating how far in the game you are and how much you have left.

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When you are completed with the game it will take you to a page that shows your training and progress, this is also the page that you’ll come to when you click BrainHQ on the BrainHealth+ website. When you are ready to play the next game click Use Personal Trainer, this will take you to the next one.

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If you are wanting to explore other games or games for the other options, click on Explore at the bottom of the page under Use Personal Trainer. This will show you all the games for memory, attention and brain speed, click the one you are wanting to try, and it will walk you through how to play that game.

On this page is also Progress, this will show you how you are doing and all your stats. It shows how many days you trained, the stars you’ve earned, levels completed and percentile you're in. Click on each one of them and they will give you more information.

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Now we have gone through BrainHQ, let’s head back to the home page of BrainHealth+ and go through MedTRAC. This will open on a new web page away from BrainHealth+.

Starting with MedTRAC

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It will open to a page wanting basicinformation about you. Enter your First and Last Name, email (this must be the same email as BrainHealth+), mobile phone and zip code. Once the information has been entered select Take a Face Scan.

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It will walk you through a couple of pages asking for basic information about you. ** Note MedTRAC wants to scan your face, for this to work the cameraneed to be facing you, just like for RCT Balance. After those pages asking about you it comes to the page where it’s asking to scan your face. Check the box and then click on continue.
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It will ask permission to use your camera and walk you through how and what to do. Once the scan is over it shows your face scan results. This is also emailed to you with the email that was entered. **If you have any concerns with any information MedTRAC gave you please contact your doctor and talk with them about it.

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Question 3

Video #3 - Announcements

Accepted Answer

Video:
https://vimeo.com/1124265081

Step Out Instructions

Announcements

Announcements section, this will show you daily motivations and fun facts, like quote of the day, this month in history and pun of the day.

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Question 4

Video #4 - Frequency Asked Questions and Asking for Support

Accepted Answer

Video:
https://vimeo.com/1124265063

Step Out Instructions

Frequently Asked Questions
Ater everything we have gone over and talked about you may have questions, so let’s talk about the Frequently Asked Questions. Head to the home page and click on Start Your Journey Here under Daily Activities + Games. This will open on a new web page.
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This opens to the video already selected but tap or click on the application you have a question about and see if we have it listed. Click on the question it will expand automatically to show the answer.
Your question isn’t listed, no worries, head to Technical Support tab and we will walk through how to submit a form to receive help.
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Click on Open a Request, it will open on a new web page. Fill in your First and Last Name, Email, Phone, select a topic from the drop-down menu that best fits your question and write out what you need help with.

Then tap Submit Request and we’ll reach to help. These are responded to in the order they are received and may take 1 to 3 business days.

**Please note this is not help with a medical emergency or give advice on anything medical, this is to receive help on the BrainHealth+ system and its applications. If you need medical help, please contact your doctor.

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Question 5

Video #5 - Wellness Tracking & Events

Accepted Answer

Video:
https://vimeo.com/1124265042

Step Out Instructions

Wellness Tracking & Events

Our next stop is Wellness Tracking, this is where you can track all kinds of great things, like weight, blood glucose, heart rate, your stepsfor the day and water intake. Just click on the one you want to track and enter in the information.
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Let’s do one together, click on Blood Glucose, it will take you to the Wellness Tracking page. Here will show the one you clicked on and hit Add Blood Glucose, put what your level was, the day and time. 
Also can add when you checked it, was before or after a meal, when you woke up or before bed, and any high or low blood glucose symptoms. At the bottom select save and it will add the tracked blood glucose.

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After Wellness Tacking is Events, these can be anything you would like a reminder for, a doctor’s appointment, lunch with a friend or a community event you’d like to attend, add the event and you’ll get a reminder.
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Question 6

Video #6 - My Healthbook

Accepted Answer

Video:
https://vimeo.com/1124265016

Step Out Instructions

My Healthbook

Next, we have My Healthbook, this has a lot of the same fields as Health Snapshot that we covered at the beginning. This shows you things like Conditions, who your Care Team are, any Allergies and Medicines. These are areas where you can add as much or as little information as you’d like. It’s here to help you keep all your records in one place. Let’s walk through adding medicines together, click on the word and it will take you to My Medicines page.
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On My Medicines page, you can add your medication and set reminders, click on + (plus sign) or Add Medicine.
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It will open to page where a photo can be loaded of the medication bottle label or search for the medication name. For adding a photo, follow the same prompts we saw when adding the insurance card.
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Or you can tap on medicine name and start typing the name that shows on the label. When you start typing it will show a list of medication with that name, add in the dose and it will filter down more.

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Here is an example, type in aspirin and it shows a long list of different aspirins. Now add in the dose amount the list becomes shorter. Select the one you want, and it will show in the box where you were typing.
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Add what condition this medication is for and how often you take it, when done, select Save Medicine.
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If you selected Regularly, then it will show Let’s set your schedule. Say how often and what time you take it and how many you take. Now if your medication is taken every other day or only on Fridays, there are options for that. Click on the word Every day and it will show more options to choose from.

Selecting Every other day, the Start Date indicates what day you last took a dose, that way you’ll get reminders on the right days. To do this, tap on the calendar icon under the Start Date, a calendar will show with current month, click on the day of your last dose, the calendar will go away and that date will now show.

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If this medication is taken twice or three times a day, select Add Another Dose, go through the same process we just did as many times as needed for the medication.

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If you hit this button by mistake, select Cancel and it will go away.
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When done adding the medication, how often and all the doses, select Save Medication. It gives you a popup indicating the medication was saved and takes you to Medicine Details. Listing details about the medication and giving Potential Interactions and Most common side effects. When done select the back in the upper left.

This will take you back to My Medicines, showing added medications, you can add more or set dose reminders for other medications.

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Question 7

Video #7 - Tools

Accepted Answer

Video:
https://vimeo.com/1124264994

Step Out Instructions

Tools

Moving on to the next section is Tools, where you’ll find Calendar, Symptom Checker and Brain Training. Little extra things to help keep appointments or your social life organized or brain games to keep you entertained but helping to improve the brain.

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Question 8

Video #8 - Top Section

Accepted Answer

Video:
https://vimeo.com/1124264968

Step Out Instructions:

Top Section

At the top of the page you will see Hello, (your name) and right under that is Health Snapshot and My Insurance.
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We’re starting with Health Snapshot, click on that, here you’ll see Care Contacts, Health Information & Emergency Information. **Sidenote, whenever you want to go back to the home page select the back button in the upper left corner.
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For Care Contacts there are Emergency Contacts and Primary Care Physician. Let’s select Emergency Contacts, this opens to Contact Information, where you can enter your phone number, address and emergency contacts. Click on each one, add the information and click save.

When completed select the back button in the upper left corner. *Important note do not change your email address, it is connected to other apps and programs through BrainHealth+, if you do need to change it, please talk with your Clinical Technician.
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Now back at the Health Snapshot, you can enter in as many details as you wish, Primary Care Physician, Conditions, Medicines, Allergies, Donor and Blood Type. Click on that field and follow the prompts and click save. For Health Information and Emergency Information this is just for you and your records, to keep everything in one place.
Once you are ready to move on select the Back button in the upper left, this takes you back to the home page.
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Let’s now move to My Insurance to the right of Health Snapshot. Here you’ll add pictures of your card to have easy access to it. Click on My Insurance and then on add insurance card. This will be different if you are doing this on your phone or tablet and computer or laptop.

If you’re doing this on your phone or tablet, follow the prompts to take a picture of the front and save it, then the back and save that. The next page will ask what kind of insurance it is, click on the field and choose from the drop-down menu.

Front and Back prompt will look like this.

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This will be the Insurance type drop down menu, select the down arrow and what kind of insurance from the list. Then select save. Once saved it will take you back to My Insurance Cards and it will show the newly added card.

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Now if you are doing this on a desktop or laptop, pictures of your insurance card will need to be saved first on the computer and then you can go through the prompts of adding each one and selecting insurance type.

Once the insurance card selects Healthbook button to take you back to the home page.
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Now we have gone over a lot, we are almost done, promise, we have walked through the main portion of the system, let’s head back to the top and we will talk about four different icons located in the top right corner.
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These icons may be small but can be a big help to you. First the bell icon is where Notifications are, these can be your reminders about events, medication doses or vaccinations and immunizations. To leave Notifications tap on the Back button and you’ll be back on the home page.
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The next one is the stethoscope, this is Symptom Checker, also located under Tools. This tool helps you understand symptoms or condition more.**Please note we do not give medical advice, and we do not monitor this, if you have concerns, please contact your doctor.

To leave the Symptom Checker tap on the < and it will take you back to the home page.
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The gear icon, Profile and Settings are located here, things like Personal Information, Password and Security and Notifications. **Remember this is a Medicare based program, do not add or share your Profile with anyone. Let’s go into notification settings, select that.
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When you go into Notifications, you’ll be asked if you want to allow alerts, follow the prompts to allow notifications, this way you’ll get all the reminders that have been set up, like Calendar Events, Medication Doses &refills, but also reminders to do RCT Balance exercises and BrainHQ games. Email notifications, please do not unsubscribe, these are reminders to do your exercises. Select back for the home page.
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For the last icon, this is the Badges, these are quick buttons, need to add a care contact or stock your medicine cabinet, come here and tap on the one you want, it’ll take you to that page.

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Now that we’re done with the four badges, move back to the home page and go to Explore. Here you’ll find Articles to read, Care Programs like Diabetes Management or Recovery Tracker and Quote of the day. Select the + (plus sign) and see if there are more Care Programs you’d like to add, or you can request one
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